Shipping policy

At Snoozi.nz, we’ve built our business on one simple rule: If it’s not in a New Zealand warehouse, we don’t sell it. By operating locally from Stokes Valley, we ensure your pet’s comfort arrives with speed and care.

Delivery Standards: We partner with New Zealand’s leading courier networks to bring you the fastest possible service across Aotearoa:

• Wellington & Lower Hutt: 1–2 Business Days (Local Priority)

• Rest of North Island: 2-3 Business Days

• South Island: 2–4 Business Days

• Rural Addresses: 3–6 Business Days

Dispatch Timeline We know anxiety doesn't wait. Orders placed before 12:00 PM on business days are usually dispatched on the same day. Orders placed after 12:00PM on weekends, or on Public holidays will be dispatched on the next business day.

Fully Tracked, Every Step No guesswork. You will receive a tracking link via email or SMS the moment your order is packed. From the warehouse to your gate, you’ll know exactly where your pet's new favourite bed or toy is.

The Kiwi Difference Shipping locally means a smaller carbon footprint and supporting the New Zealand economy. No hidden customs fees, no long sea-freight delays—just quality gear delivered the Kiwi way.